BetPrimeiro Cookies Policy

At Bet Primeiro Casino, we use cookies and similar tracking technologies to operate our website, secure your account, and improve the overall gaming experience we provide. This Cookies Policy explains what cookies are, how we use them, and what choices you have regarding their use. This policy is issued by Novatrix SRL, company registration number 3-102-893958, registered at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica, the owner and operator of betprimeiro.com. We are licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under Licence No. ALSI-202508056-FI2.

What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website. Here at BetPrimeiro, we use cookies to remember your preferences, keep you securely logged in, and understand how you interact with our slots, live casino tables, and promotional pages. Cookies do not damage your device and do not give us access to files or information beyond what you voluntarily share with us.

Why We Use Cookies

We use cookies for a number of important reasons connected to running a secure and functional online casino. These include:

• We keep you signed in after a Bet Primeiro login so you do not have to re-enter your credentials on every page.
• We remember your language, currency, and display preferences across sessions.
• We monitor account activity to detect suspicious behaviour, including multiple accounts or IP address overlap, which we do not permit under our Terms and Conditions.
• We confirm that you are not using a VPN when accessing your account, in line with our security obligations.
• We analyse traffic patterns to understand which games, promotions, and pages are most popular among our players.
• We support the functionality of our BetPrimeiro app and mobile browser platform so gameplay runs smoothly on any device.

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for our website and your Bet Primeiro casino login to function correctly. Without them, we cannot keep your session active, process your deposit or withdrawal requests, or maintain the security of your account. Essential cookies cannot be disabled through our website settings, though you may block them through your browser at the risk of losing access to certain features.

Functional Cookies

Functional cookies allow us to remember choices you make, such as your preferred account currency among CAD, USD, EUR, AUD, NZD, NOK, or any of the supported cryptocurrencies including BTC, BCH, ETH, LTC, DOG, XRP, and USDT. We also use these cookies to remember whether you have entered a promo code such as those used for our reload bonuses, or whether you have opted into particular marketing communications.

Performance and Analytics Cookies

We use analytics cookies to measure how visitors use our slots, live casino, and promotions sections. This data helps us understand which BetPrimeiro bonus offers and game categories generate the most interest, so we can continue improving our platform. Analytics information is generally aggregated and does not directly identify you.

Advertising and Third-Party Cookies

Our BetPrimeiro platform may work with third-party advertising and affiliate partners who place cookies on your device to measure the effectiveness of marketing campaigns, including campaigns promoting our welcome package, free spins offers, and referral program. These third parties may use cookies to determine whether you arrived at our site through a specific advertisement or affiliate link. We do not control the cookies set by these third parties, and we encourage you to review their respective cookie policies.

Payment and Verification Cookies

When you make a deposit or request a withdrawal, our payment partners, including providers of Interac e-Transfer, card payments, e-wallets, and cryptocurrency transactions, may set their own cookies to process transactions securely and to support fraud prevention. These cookies help ensure that funds are only processed for payment methods registered in your own name, consistent with our Terms and Conditions.

Third-Party Tools and Cookies

We at BetPrimeiro have integrated third-party conversational AI tools into our customer support messaging platform to help manage conversations, retrieve support tickets, and generate responses more efficiently. OpenAI, Google Gemini, and Anthropic act as data processors in this context and have restricted access to customer messaging data solely for the purpose of delivering support. These tools may rely on cookies or similar identifiers to maintain conversation continuity during your support session.

How Long Cookies Remain Active

Some cookies are session cookies, which are automatically deleted once you close your browser after ending a session at Bet Primeiro. Others are persistent cookies that remain on your device for a set period, allowing us to recognise you on your next visit, whether you access our services through a desktop browser, a mobile browser, or our dedicated BetPrimeiro casino app. Persistent cookies typically expire after periods ranging from a few days to several months, depending on their function.

Managing and Disabling Cookies

You have control over how cookies are used on your device. Most browsers allow you to:

• View which cookies have been set and delete them individually or altogether.
• Block third-party cookies while allowing first-party cookies.
• Block cookies from particular sites, including betprimeiro.com.
• Block all cookies from being set on your device.
• Delete all cookies when you close your browser.

Please note that disabling essential cookies may prevent you from completing a Bet Primeiro register process, logging into your account, claiming a no deposit bonus or free spins offer, or accessing certain features of our live casino and slots libraries. We are not responsible for any reduced functionality resulting from your choice to disable cookies.

Cookies and Your Personal Data

Certain information collected through cookies may qualify as personal data under applicable data protection principles. Our BetPrimeiro team processes this data in accordance with our separate Privacy Policy, last updated 17.06.2026, which describes in detail how we collect, store, and safeguard information relating to our players, including those accessing our services from Canada and other supported international markets. Where cookies are used to support Know Your Customer verification or withdrawal processing, we may retain associated data for as long as necessary to meet our regulatory and contractual obligations.

Restricted Countries and Eligibility

Our services, including any cookie-based tracking used for account security, are not intended for residents of Restricted Countries as set out in our Terms and Conditions, including Australia, Austria, Belarus, France, Germany, Greece, Poland, Russia, Spain, the United Kingdom, the United States, and other listed territories. If you access our site from a Restricted Country, cookies may still be used to detect your location for compliance purposes, and you may not be permitted to deposit or play real money games regardless of cookie settings.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any changes will be posted on this page, and where appropriate, we will notify you by email or through a notice on our website. We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

If you have questions about this Cookies Policy or how we handle cookies and related data, please contact our support team at [email protected], available 24/7 through live chat and email in your preferred language. For specific data protection enquiries or complaints regarding cookie-related data handling, please contact our Data Protection Officer at [email protected].